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dc.contributor.authorParapanos, Demos
dc.contributor.authorMichopoulou, Eleni
dc.date.accessioned2022-03-07T12:43:49Z
dc.date.available2022-03-07T12:43:49Z
dc.date.issued2022-01
dc.identifier.citationParapanos, D., and Michopoulou, E. (2022). 'How to design hotel gamified applications effectively: Understanding the motives of users as hotel visitors'. In, Stienmetz, J., L., Ferrer-Rosell, B., and Massimo, D. (Eds.). 'Information and Communication Technologies in Tourism. ENTER 2022. Proceedings of the 29th International Conference, Nankai, China. 11-14 January. New York: Springer, pp. 463-473.en_US
dc.identifier.doi10.1007/978-3-030-94751-4
dc.identifier.doi9783030947507
dc.identifier.urihttp://hdl.handle.net/10545/626347
dc.description.abstractThe service sector including tourism and hospitality have recognized the need for a turn to a customer-centric approach that primarily values tourists’ needs, wants, preferences and requirements as major determinants in travel decisions. Considering that mobile devices are becoming travel buddies and that their use is profoundly influencing traveller’s journey highlights the need of Gamification. As a relatively new phenomenon in the industry, motives encouraging usage behaviour have yet to be researched. Identifying these motives could offer several advantages to hotels by providing relationship marketing, engagement and strengthening customer loyalty. This research tries to fill this gap and enhance existing gamification research by understanding the motives of users’ continuance intention in adopting technology with gamification characteristics. Visual material based on the current definitions of gamification was prepared to create a hotel gamified application to help participants discuss their preferences.en_US
dc.description.sponsorshipN/Aen_US
dc.language.isoenen_US
dc.publisherSpringeren_US
dc.relation.urlhttps://link.springer.com/content/pdf/10.1007/978-3-030-94751-4.pdfen_US
dc.subjectgamificationen_US
dc.subjecttourismen_US
dc.subjecthospitalityen_US
dc.subjectgamesen_US
dc.subjectmobileen_US
dc.titleHow to design hotel gamified applications effectively: Understanding the motives of users as hotel visitorsen_US
dc.typeBook chapteren_US
dc.contributor.departmentUniversity of Cumbriaen_US
dc.contributor.departmentUniversity of Derbyen_US
dcterms.dateAccepted2021
refterms.dateFOA2022-03-07T12:43:50Z
dc.author.detail781625en_US


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