Impact of I4.0 Technologies and their Interoperability on Performance: Future Pathways for Supply Chain Resilience Post-COVID-19
AffiliationFederal University of Paraná, Curitiba, Brazil
University of the West of England
University of Derby
London Metropolitan University
National Institute of Technology Tiruchirappalli, Tiruchirappalli, India
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AbstractThis study aims to investigate the impact of I4.0’s technologies and their interoperability on Supply Chains (SCs) performance and how the integration of such technologies and their interoperability can create pathways for SCs resilience post-COVID-19. This is of paramount importance in the context of COVID-19 as the investigation around I4.0 technologies may provide relevant insights on how SCs may better respond to unexpected situations like the current pandemic with the use of digital technologies. A survey research method was designed based on some constructs extracted from the literature regarding the main disruptive technologies, interoperability, elements of Supply Chains Processes (SCPs) performance such as integration, collaboration, transparency, efficiency, responsiveness, and profitability. The data were collected from March-July 2020 from different regions of the world when the peak of the first wave of the pandemic had occurred. The survey resulted in 115 valid responses. The study employed a combination of descriptive, correlation and multiple regression methods to analyse the data. The study indicates that disruptive technologies significantly impact SCPs performance (integration, collaboration, responsiveness, and transparency) and their resilience. The findings did not support the notion that these technologies improve the efficiency of SCs, a significant contrast to the existing literature. Our findings also refute the existing understanding that interoperability moderates the impact of disruptive technologies on SCPs performance and enhancing the resilience of SCs. However, the findings show that the integration of I4.0 technologies and their interoperability has a positive impact on SCPs profitability. The findings strongly advocate that this integration plays an important role in improving SC performance, and a future pathway of supply chain resiliency post-COVID-19. Considering that the I4.0 trend will impact SCs in the coming years, this study brings a relevant contribution to researchers and practitioners. This study makes a unique contribution by investigating a novel causal relationship between the main elements (I4.0 technologies, interoperability, processes performance, and strategic outcomes) related to the SC in this new context.
CitationFrederico, G.F., Kumar, V., Garza-Reyes, J.A., Kumar, A. and Agrawal, R., (2021). 'Impact of I4. 0 technologies and their interoperability on performance: future pathways for supply chain resilience post-COVID-19'. The International Journal of Logistics Management, pp. 1-30.
JournalInternational Journal of Logistics Management
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